10. Gathering Evidence and Investigating the Case

10.1  All evidence should be gathered as quickly as possible to ensure that timely action is taken and that witness accounts are as accurate as possible. The evidence should be appropriate, relevant, factual, cost effective and respectful of confidentiality. Information provided by complainants or witnesses should be done so with informed consent.

Domestic Abuse

10.2  If cases of domestic abuse are reported, mentioned or suspected during the investigation of an anti-social behaviour complaint, these should be dealt with separately and in line with the Connexus Domestic Abuse Policy and Procedure.

10.3  Any safeguarding referral(s) should be made in relation to the domestic abuse alongside ensuring the victim is signposted and/or referred to the most appropriate agency(s) for further support.