16. Closing the Case

16.1  A case should be closed where:

• The complainant has advised that the nuisance has ceased, or
• The complainant has not made any further contact/there has been no further incidents or reports for a period of 4 weeks
• There has been successful resolution through legal or non-legal interventions

16.2  Where the case has been closed because the nuisance has ceased and/or there
have been no further complaints, the case should be closed as resolved.

16.3  If a case is closed but further complaints are received relating to the same alleged perpetrator a new ASB case should be opened. If the closed case relates to the newly opened case (i.e. same or similar complaint/nuisance being caused) then any relevant notes should be