17. Publicity

17.1  Connexus believes, where appropriate, that publicising information related to success in dealing with incidents and complaints of anti-social behaviour can restore public confidence that poor behaviour is tackled and taken seriously. This may also act as a deterrent to individuals whose nuisance impacts on the quality of life of others.

17.2  Published information may be related to individuals who are subject to a court order, such as an injunction, possession order or closure order.

17.3  If a person who is under 18 is involved in any proceedings then advice must be sought before publishing any information.

17.4  The confidentiality of complainants in any legal proceedings will be preserved in accordance with the access to information, confidentiality and data protection policies.

17.5  Officers should consider, in consultation with a Team Leader or Housing Services Manager, whether publicity is appropriate. Where it is deemed appropriate any communication will be done through our Marketing and Communication Team who will advise on the most appropriate form of communication and content. Residents in the affected community may also be sent a letter detailing the action taken and outcome.

17.6  All information will be treated in accordance with the Data Protection Act.

17.7  Reporting restrictions may be put in place by a court in some circumstances. In these instances, Connexus will observe and adhere to such restrictions.