4. Procedures for Assessing and Signing up New Tenants
Closed7 Jun, 2024, 09:00 - 5 Jul, 2024, 17:00
| 4.1 | Any new letting of a home will include a pre-tenancy assessment with the perspective new tenant. The pre-tenancy assessment will consider applicants past history of ASB, any current risks in rehousing the applicant and whether it is appropriate and proportionate to continue in letting a home to them. |
| 4.2 | The Connexus Lettings Policy allows the withdrawal of offer or ability to refuse accommodation to individuals who have perpetrated anti-social behaviour. Where an offer of a property is not made to an applicant due to a previous history of unacceptable or anti-social behaviour this will be done in line with the Connexus Lettings Policy. |
| 4.3 | Where an offer proceeds, at the sign up, the relevant officer will explain to the new tenant what ASB is, how to report it and what action can be taken to tackle it. The officer should also set out Connexus’ expectations around acceptable behaviour and conduct in relation to their own tenancy. |
| 4.4 | All new tenants should be provided with details of our website and directed to the Tenancy Support section, which will include further information on anti-social behaviour. |
https://connexus-group.co.uk/tenancy-support/my-tenancy/anti-social-behaviour