8. Interviewing the Alleged Perpetrator

8.1  The investigating officer should contact the alleged perpetrator in order to arrange an interview with them. The interview can take place either by telephone or face to face, within the appropriate timescale. The alleged perpetrator should be informed that the purpose of the interview is to:

• Inform the person(s) of the allegation(s)
• Listen to their version of events
• Discuss potential options to resolve the matter

8.2  Detailed notes of the interview should be taken and recorded against the CX ASB case. Notes  should be recorded using plain English and without using abbreviations or slang words.

8.3  Where appropriate, an action plan should be agreed with the perpetrator. They should be reminded of the requirements of their tenancy agreement and that legal action may be taken where breaches are identified.

8.4  If there are counter allegations, a new case should be opened and investigated according to this procedure.

Safeguarding and Support

8.5  Where any additional support requirements are identified and agreed the
investigating officer should ensure that the relevant referral(s) is made.

8.6  Any concerns relating to the safeguarding of the perpetrator or their household
should be discussed between the officer and their manager and responded to in line with the Connexus Safeguarding Policy and Procedure.