3. Governance

Closed9 Jul, 2021, 3:00pm - 23 Jul, 2021, 3:00pm

2.1

The financial efficiencies generated will provide funding to:

 

  • Develop new homes
  • Invest in existing homes
  • Improve customer services
  • Maintain sustainable communities
  • Support business growth and development

 

3.    Governance

 

3.1

The purpose of the Corporate Plan is to provide greater emphasis on the issues that matter most to our customers; regeneration of existing homes, reduction of fuel poverty, improving services, responding effectively to external factors; climate change, environmental standards and Government policy and most of all customer safety.

 

3.2

 

 

3.3

 

3.4

 

 

3.5

 

 

3.6

 

 

3.7

 

3.8

Our strategic approach to delivering Value for Money is embedded throughout our governance structures, throughout the group and key business strategies.

 

Our Board set our approach to Value for Money and check it is being delivered. It is a skills-based Board with knowledgeable members that ensure our risk appetite for growth and non-housing commercial activity is well managed.

 

Our Board looks to achieve Value for Money wherever possible and all Board reports include a Value for Money section to inform decision making. Each significant investment decision requires a robust business case that considers Value for Money as part of a detailed cost benefit analysis.

 

Our customers are encouraged to shape and scrutinise our services which ensures the delivery of value, this is conducted through a variety of engagement methods.

 

Our internal auditors scrutinise business processes to ensure we have the necessary controls and management practices in place, which in turn are reported to the Audit and Risk Committee.

 

All colleagues are responsible for their own performance and making themselves aware of the Group’s approach to Value for Money and are encouraged to identify opportunities in their area of work where Value for Money could be achieved.  These are reported regularly to the Connexus Value Group.

 

Awareness of Value for Money is promoted through an effective communication strategy, training and colleague engagement.