Your Responsibilities

Your responsibilities

We can only achieve these standards with your help, therefore help us to help you by:

• Being polite and respectful when speaking to us
• Paying your rent on time
• Taking good care of your home
• Reporting any repairs we are responsible for
• Giving us access to carry out repairs and/or safety checks
• Behaving in a responsible way towards your neighbours and other people
• Keeping appointments we make with you
• Telling us when we have done a job well, or if you feel we have not
• Reading information we send you
• Informing us about any change to your household or circumstances than could affect your tenancy, including when you start to claim Universal Credit